When you see anger, think of it as a “secondary expression” of an underlying sadness.
Brandel: A helpful view I keep returning to is from this epidemiologist Gary Slutkin who works to prevent gun violence through treating it like a disease. He says when people feel anger, it’s actually a secondary form of sadness. The primary emotion is sadness, but it presents as anger. I can’t help but think that if you unpack the anger news folks can have toward their audience, you’d uncover sadness. It’s sadness that the public doesn’t understand or respect how much work and consideration goes into good reporting, sadness that they can’t always do their best work with ferocious daily demands, sadness that someone who they’re ultimately trying to help and serve thinks they are terrible at their jobs, or a terrible person. Regardless if you’re a journalist in the state of sadness or anger, changing the relationship with a person or a group you see as adversarial takes a great deal of perspective. (Source)